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PC Plans-Computer Technical Support

Your company depends on technology for success. A fundamental piece of your technology needs starts with the computer and related software that you use on a regular basis. Our solution providers will conduct an initial needs assessment to recommend the optimal combination of hardware and software for your business as well as a plan to maintain and support those items. Let us take the confusion of what to purchase and how to maintain it out of your hands and put simplicity and efficiency back in.

Click here to have someone contact you about our Simple Office™ Support Plans
or call 0870 067 3421



Ongoing Support
Primary Help Desk / Trouble Ticketing
 
Secondary Email, Voicemail Support
 
Integrated Reporting
 
Secure PC Remote Support
 
On Site Support
 
Advanced Application Operational Support
 
Priority Response
 
 
 
Desktop/Laptop Maintenance
 
PC Inventory of Hardware and Software
 
Software License Assistance
 
Microsoft Security Patch Management
 
Windows Error Monitoring / Alerts
 
Software Application Blocking
 
Network Policy Enforcement
 
Network Monitoring / Alerts
 
Automated Maintenance Processes
 
Software Deployment / Update
 
 
 
Security
 
Antivirus Management
 
Spyware Management
 
Automated Advanced Data Backup*  
 
 
Purchasing
 
Purchasing Advice
 
Exclusive Concerto Networks Partner Access
 
 
 


Price Monthly Per PC.
Initial Computer Setup: £7.50 per workstation (waived with minimum 1 Year Agreement)

* For Automated Advanced Data Backup, the purchase of additional hardware may be necessary to take full advantage of the program.  Off-site storage available at additional charge.

Simple Office™ Support plans and pricing may vary as franchises are individually owned and operated. Additional Terms & Conditions may apply. All amounts exclude VAT.